About Brisalva
Brisalva exists because of one sentence, repeated in thousands of reviews across the whole colour-changing foundation category: "the shade didn't match."
It comes up over and over, and it comes up hardest from people with deep skin. Brands list a full range on the box, then quietly admit in their own FAQ that the formula was never optimised for the deepest tones. Others list the shades and simply never show them on anyone. Either way the customer finds out the same way — after paying.
So we decided to show our work
We sell one product: a 2-in-1 colour-changing foundation stick that adapts to your own depth and undertone instead of asking you to gamble on a number.
The part that matters to us is not the claim, it is the evidence. We photograph the product on different skin tones, in daylight, with no filter and no retouching, and we publish those photographs on the product page. Light through to deep. If it fell apart on someone, you would be able to see that too.
That is a slightly uncomfortable way to sell makeup. It is also the only version we are interested in running.
What we are, exactly
A small independent shop. Our business is domiciled in Ecuador and we sell to customers across the United States. We are not a company registered in the United States, we do not run a warehouse there, and your order is dispatched from our supplier's warehouse. We would rather you read that here than work it out from a tracking number.
That setup is also why shipping takes 8 to 15 business days rather than two, why we accept PayPal rather than card payments directly, and why a refund does not require you to post anything back to us — we have nowhere for you to post it to.
What that means for you
- Free shipping to all 50 US states, tracked.
- 8–15 business days to your door. We would rather quote honestly than optimistically.
- 30 days to change your mind. Email us and we refund you. You keep the stick.
- No invented reviews. If a review appears on this site, it says where it was published. When we have enough from our own customers, those will replace them.
- No medical claims. We sell a cosmetic. It is not skincare and it does not treat anything.
Talk to us
There is no call centre and no chatbot. Email support@brisalva.com and a person answers, usually within two business days.